Yes, we are NSI Gold Approved since 1994. This is the highest accreditation level in the alarm industry.
Category: Entry Control
I am interested in having an alarm or CCTV system installed, how would I progress with this?
The easiest way for you to arrange a surveyor to attend site and offer a free of charge, non-obligatory quotation, would be to call into the office on the number listed on the website. Alternatively, you can send us an email enquiry with your full name, address and contact information and we can contact you directly to arrange this.
If I purchase a system from Croxley Alarms, do I own the equipment?
Yes. You own the equipment outright.
If we progress with an installation, how much warranty is offered on the parts?
We provide a 12-month warranty on all new parts. If you extend the alarm maintenance agreement for a second year, we extend the warranty for an additional 12 months. (Maximum 2 Years Warranty)
I am currently having some building works and require some aspects of the alarm to be removed/isolated, how much notice do you require?
Inform us in writing, ideally via email, as soon as the sale/purchase is confirmed. Provide as much notice as possible.
I have a monitored alarm system and need to change the selected key-holders, how would I go about this?
Submit the changes in writing, preferably by email. We will update our database and inform the alarm receiving centre of the changes.
I am considering selling my house, how and when should I notify you of this?
Inform us in writing, ideally via email, as soon as the sale/purchase is confirmed. Provide as much notice as possible.
How often do I replace wireless batteries?
We recommend every X months for most systems. We will replace batteries on your annual service, as part of your maintenance agreement.